Event Organizer Pricing
Event Organizer (ORG)
Prices for tickets are set by (ORG).
Purchasers of (ORG) tickets will pay a fee on each ticket sold to a (ORG) performance or event. Fees are based on the following ticket pricing:
The processing fee for each paid ticket is composed of a ticket fee and a merchant fee. The ticket fee is calculated at a rate of 4% of the ticket price plus $1.50 per paid ticket. The merchant fee is calculated at a rate of 2.5% of the total transaction. The processing fee is calculated against the purchase price of the ticket and is displayed as a single line item to the ticket buyer at checkout.
At The Door Tickets (if applicable)
Processing fees for tickets sold at the door of an event have the following pricing:
Tickets sold at the door of a performance or event will incur a flat $1.00 ticket fee per paid ticket. An additional fee for merchant processing will be charged at a rate of 2.5% of the total transaction if the purchaser pays with a credit card. At the door tickets are sold through either the Geotix admin or the Geotix mobile application.
Packages (if applicable)
Package processing fees are based on the following pricing:
The processing fee for each paid ticket package is the sum of the processing fee on each individual ticket included in the ticket package. The processing fee on each ticket is calculated against the new purchase price of each ticket within the package.
(ORG) may use a quantity of up to 5% of all tickets sold for an event as complimentary. If the 5% threshold is exceeded, (ORG) will be pay the appropriate ticket fee itemized in this contract on all tickets sold beyond the 5 percent allotted for complimentary tickets.
Non-Ticket Items (If applicable)
Non-Ticket Items include, but are not limited to, Donations, Memberships, and Gift Cards. Purchasers of non-ticket items will not be charged a processing fee. A Merchant Fee will be deducted from the payout to (ORG) for non-ticket items at a rate of 2.5% of the total transaction.
Geotix and IndyMonthlyTix reserve the right to change the pricing for processing fees on Tickets, At the Door Tickets, Packages, and Non-Ticket Items at any time. Pricing for Tickets, At the Door Tickets, Packages, and Non-Ticket Items is as specified in these Terms of Service unless otherwise negotiated by Geotix, IndyMonthlyTix, and (ORG).
It is the responsibility of (ORG) to ensure that all event and venue information is accurate. IndyMonthlyTix will not be responsible for any errors once approval is given.
Payment to (ORG) for all credit card sales will be gross funds collected less IndyMonthlyTix fees as included in this Agreement, and merchant account fees. Disbursements are issued 7 days post event by ACH deposit into the (ORG) bank account recorded in the IndyMonthlyTix & Emmis Publishing, L.P. system. Payment for IndyMonthlyTix & Emmis Publishing, L.P. cash & check box office sales (if applicable) will be monthly via check, gross funds minus agreed upon fees. For cash & check sales made through (ORG) box office (if applicable), IndyMonthlyTix & Emmis Publishing, L.P. will invoice (ORG) monthly for fees. (ORG) agrees that Forte Merchant Services on behalf of IndyMonthlyTix & Emmis Publishing, L.P. reserves the right to withdraw funds from (ORG) bank account for the purposes of customer refunds, if said refunds are permitted and approved by (ORG).
In the case of event cancellation, (ORG) will be responsible for issuing refunds per their refund/exchange or cancellation policy.
Post payout refunds: (ORG) or (PORTAL) (with permission of ORG) will refund full amount (ticket price plus fee) to customer from the Geotix bank account and debit/net out ticket price with the next (ORG) payout.
Pre-payout refunds: (ORG) or (PORTAL) (with permission of ORG) refunds the customer, funds are sent from Geotix bank account prior to payout and no other action is necessary.
The Website is offered and available to users who are 18 years of age or older, and reside in the United States or any of its territories or possessions. However, you must be at least 21 years of age or older to purchase a ticket to an event that serves alcoholic beverages.By using the Website, you represent and warrant that you are of legal age to form a binding contract with the Company and meet all of the foregoing eligibility requirements. If you do not meet all of these requirements, you must not access or use the Website.
The Website is operated by Geo Tickets, LLC and powered by GeoTix software to allow organizations to have targeted promotion and sales of their event tickets.The Website provides consumers access to information and event tickets listed by pre-qualified, legitimate organizations.The tickets sold through the Website are owned, listed for sale, and fulfilled by the respective ticket merchant organizations.We do not hold any ticket inventory, but act as a safe, secure ticket marketplace for buyers and sellers.
3.Accessing the Website and Account Security
We reserve the right to withdraw or amend the Website, and any service or material we provide on the Website, in our sole discretion without notice. We will not be liable if for any reason all or any part of the Website is unavailable at any time or for any period. From time to time, we may restrict access to some parts of the Website, or the entire Website, to users, including registered users.
You are responsible for:
If you choose, or are provided with, a user name, password or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any other person or entity. You also acknowledge that your account is personal to you and agree not to provide any other person with access to the Website or portions of it using your user name, password or other security information. You agree to notify us immediately of any unauthorized access to or use of your user name or password or any other breach of security. You also agree to ensure that you exit from your account at the end of each session. You should use particular caution when accessing your account from a public or shared computer so that others are not able to view or record your password or other personal information.
4.Intellectual Property Rights
The Website and its contents, features, and functionality (including but not limited to all information, software, text, displays, images, video and audio, and the design, selection and arrangement thereof), are owned by the Company, its licensors or other providers of such material and are protected by United States and international copyright, trademark, patent, trade secret and other intellectual property (“IP”) or proprietary rights laws.
You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store or transmit any of our IP, except as follows:
You must not:
The Company name, the Company logo, the publisher name, the publisher logo, the station name, the station logo and all related names, logos, product and service names, designs and slogans are trademarks of the Company or its affiliates or licensors. You must not use such marks without the prior written permission of the Company. All other names, logos, product and service names, designs and slogans on the Website are the trademarks of their respective owners.
Additionally, you agree not to:
The Website may contain message boards, chat rooms, personal web pages or profiles, blogs, forums, bulletin boards, news articles, social posting via Facebook, Twitter and other social networks, and other interactive features (collectively, "Interactive Services") that allow users to post, submit, publish, display or transmit to other users or other persons (hereinafter, "post") content or materials (collectively, "User Contributions") on or through the Website.
Any User Contribution you post to the site will be considered non-confidential and non-proprietary.By providing any User Contribution on the Website, you grant us and our affiliates and service providers, and each of their and our respective licensees, successors and assigns the right to use, reproduce, modify, perform, display, distribute and otherwise disclose to third parties any such material for any purpose.
Beside the specific Merchant Account numbers, the Merchant Account Profile is publicly available on the site for anyone to see.User Contributions entered into your private profile will be viewable only by the Company and by the specific Merchant Organization from which you purchased your respective event ticket.You expressly acknowledge that the Company does not guarantee any confidentiality with respect to any submission of your User Contributions.
You represent and warrant that:
8.Monitoring and Enforcement; Termination
We have the right to:
Without limiting the foregoing, we have the right to fully cooperate with any law enforcement authorities or court order requesting or directing us to disclose the identity or other information of anyone posting any materials on or through the Website. YOU WAIVE AND HOLD HARMLESS THE COMPANY AND ITS AFFILIATES, LICENSEES AND SERVICE PROVIDERS FROM ANY CLAIMS RESULTING FROM ANY ACTION TAKEN BY THE COMPANY OR ANY OF THE FOREGOING PARTIES DURING OR AS A RESULT OF ITS OR THEIR INVESTIGATIONS AND FROM ANY ACTIONS TAKEN AS A CONSEQUENCE OF INVESTIGATIONS BY EITHER THE COMPANY/SUCH PARTIES OR LAW ENFORCEMENT AUTHORITIES.
However, we do not undertake to review all material before it is posted on the Website, and cannot ensure prompt removal of objectionable material after it has been posted. Accordingly, we assume no liability for any action or inaction regarding transmissions, communications or content provided by any user or third party. We have no liability or responsibility to anyone for performance or nonperformance of the activities described in this section.
These content standards apply to any and all User Contributions and use of Interactive Services.
User Contributions must in their entirety comply with all applicable federal, state, local and international laws and regulations. Without limiting the foregoing, User Contributions must not:
The Company respects the intellectual property rights of third parties and complies with the terms of the Digital Millennium Copyright Act (DMCA) regarding such rights.By submitting any User Contributions through this Website, you are granting permission to have the User Contributions posted on this Website and are representing that you are the rightful owner of the User Contributions, and that no one else may claim any rights to such submitted content.The Company reserves the right to remove any infringing material from the Website.Such actions do not affect or modify any other rights the Company or others may have under law or contract.
If you believe that your work has been copied in a way that constitutes copyright infringement, provide written notification thereof, in accordance with the DMCA to the Company’s Designated Agent, who can be reached as follows:
By regular mail:
DMCA Designated Agent
c/o Legal Department
Emmis Operating Company
40 Monument Circle, Suite 700
Indianapolis, Indiana 46204
By Facsimile:(317) 684-5583
By Email:[email protected]
In accordance with the DMCA and other applicable law, we have adopted a policy of terminating, in appropriate circumstances and at our sole discretion, subscribers or account holders who are deemed to be repeat infringers. We may also at our sole discretion limit access to our Website and/or terminate the accounts of any users who infringe any intellectual property rights of others, whether or not there is any repeat infringement.
11.Reliance on Information Posted
The information presented on or through the Website is made available solely for general information purposes. We do not warrant the accuracy, completeness or usefulness of this information. Any reliance you place on such information is strictly at your own risk. We disclaim all liability and responsibility arising from any reliance placed on such materials by you or any other visitor to the Website, or by anyone who may be informed of any of its contents.
The Website may include content provided by third parties, including materials provided by other users. All statements and/or opinions expressed in these materials, and all articles and responses to questions and other content, other than the content provided by the Company, are solely the opinions and the responsibility of the person or entity providing those materials. These materials do not necessarily reflect the opinion of the Company. We are not responsible, or liable to you or any third party, for the content or accuracy of any materials provided by any third parties.
12.Changes to the Website
We may update the content on the Website from time to time, but its content is not necessarily complete or up-to-date. Any of the material on the Website may be out of date at any given time, and we are under no obligation to update such material.
13.Information About You and Your Visits to the Website
14.Linking to the Website and Social Media Features
You may link to our homepage, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part without our express written consent.
The Website may provide certain social media features that enable you to:
You may use these features solely as they are provided by us, and solely with respect to the content they are displayed with and otherwise in accordance with any additional terms and conditions we provide with respect to such features. Subject to the foregoing, you must not:
You agree to cooperate with us in causing any unauthorized framing or linking immediately to cease. We reserve the right to withdraw linking permission without notice.
We may disable all or any social media features and any links at any time without notice in our discretion.
15.Links from the Website
If the Website contains links to other sites and resources provided by third parties, these links are provided for your convenience only. This includes links contained in advertisements, including banner advertisements and sponsored links. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them. If you decide to access any of the third party websites linked to the Website, you do so entirely at your own risk and subject to the terms and conditions of use for such websites.
16.Warranties and Representations
17.Account and User Registration; Ticket Transactions; Termination
To use the Company’s ticket purchasing services, you must register a free Account and create a User Profile. You can register an Account and create a User Profile through your Facebook account or by completing the required information on the Website.
To use the Company’s ticket purchasing services, you must register a free Account and create a Merchant Organization Profile. Merchant organizations can register an Account and create a Merchant Organization Profile by completing the required information on the Website, which includes the merchant organization’s refund policy and the specific contact individual for the merchant organization. Additional individuals can be added to a specific Merchant Organization Profile. Merchant Organizations must also agree to the Merchant Organization Contract online by using electronic signature or through a Company representative by using a digital (PDF) or physical (written) contract.
Users may make event ticket payments to the Company on the Website or by phone, as set forth on an event-by-event basis.Credit card payments are processed online through a third-party payment processor, such as Forte.The Company makes Automated Clearing House (ACH) direct deposit payments through merchant accounts to respective merchant organizations.The Company collects service fees for each ticket transaction made through the Website.The service fee helps the Company recover some of the costs associated with processing payments, securing and shipping tickets, and other necessary costs to ensure all tickets are authentic, as well as marketing efforts. Shipping charges are calculated based on the delivery location and delivery method selected by the User, and only applicable if chosen as an option by the respective Merchant Organization that the User is purchasing from.
Merchant organizations may agree on standard fee schedules online for ticket transactions when registering for an account and creating a Merchant Organization Profile.The Website reserves the right to decide whether they will negotiate with merchant organizations regarding the standard fee schedules. Merchant Organizations may choose to eliminate the fees associated with the specific event ticket prices, as shown to the public, but in this case they will pay the fees from their ticket proceeds.
All prices are listed in U.S. Dollars (USD) and are guaranteed only after (i) your credit card has been charged and (ii) your purchase is completed. Please check your tickets carefully upon arrival, and contact our Customer Care department at least 48 hours prior to the event if you have not received your tickets or if you have questions regarding the tickets you received. If you have not received a confirmation from the Company that your ticket request has been finalized, you should not assume that your ticket request will be fulfilled.
All deposits are non-refundable. If the Company has provided you with a Confirmation, we have already committed to acquiring and securing those tickets for you.
After purchasing your requested tickets from the Company, your credit card will be charged and you will receive an email communication from the Company confirming your request has been finalized, along with a receipt. In the event the physical tickets or bar code electronic ticket is not yet available, the email confirmation will act as the ticket until the ticket is delivered. If you have not received your tickets either through email or a physical ticket in the mail from the Company 48 hours prior to the event, please call our office to check on your order. If you have chosen Will Call, your tickets will be available at the gate or box office of your event. Orders may not be cancelled due to problems with receipt of emails. NEVER make assumptions regarding the status of an order due to the lack of communications from the Company.The Company defers entirely to the cancellation and refund policy in place at the organization from which you purchased tickets. The Company does not determine either whether an event is cancelled or whether a refund is issued. See the organization’s policy associated with their organization profile on the Website.
You agree that you are solely responsible for paying all applicable taxes, duties, levies, or charges imposed by any governmental entity anywhere in the world in connection with your use of the Website and/or purchase of services through the Website to that applicable governmental entity.The Company may change any terms, conditions, rates, fees, expenses, or charges regarding your use of the Website at any time. Your use of the Website shall constitute acceptance of any changes made to this Agreement.
You agree to provide the Company with accurate, up to date, and complete information. You understand and agree that you have an ongoing duty to update your personal information if and when it changes. You are expressly prohibited from creating an Account or User Profile that impersonates another person or otherwise violates the rights of a third party.The Company reserves the right to restrict access to, suspend, disable, or delete your Account or User Profile at any time, in its sole discretion, and without prior warning. You are expressly prohibited from selling, leasing, lending, assigning, or otherwise transferring your Account or User Profile.
You agree to keep your Account secure from unauthorized access. You will log in using your account password. You should not to reveal your password to others. You agree that you alone are responsible for your Account and all associated User Profiles. You accept full responsibility for any and all use of your Account, whether authorized or unauthorized. In the case of unauthorized access to your Account, you agree to contact the Company immediately. You agree to hold harmless and indemnify the Company for any damages that arise out of or in relationship to the use of your Account. By creating an Account, you agree that the Company, and its designees and agents, may contact you by any available means, include, but not limited to, by email.
18. Ticket Delivery; Ticket Refunds; Postponed/Cancelled Events
You may request that tickets be shipped to you. All tickets shipped will be done so via regular first class mail. It is your responsibility to contact the Company at (317) 237-9288 to request express delivery if you deem that necessary. If you request that the Company use express delivery services it is your responsibility to track your package. You agree to provide the Company with a secure delivery location. If you provide a delivery location other than your credit card billing location, you hereby specifically agree to be responsible for that delivery and the tickets once delivered to the address you specify. You agree not to dispute such charges. Your expected ticket arrival date is based on the actual date the Company ships the order.
Please note that refusal of the package does not constitute refusal of payment. You hereby agree that you are responsible for all ordered tickets where an attempt has been made to deliver them or make them available to you. You hereby agree you are responsible for all ordered tickets even if you attempt tortious return them.
The Company is not responsible for any refunds, exchanges, consignments, or cancellations. All refunds, exchanges, and cancellations are handled directly by respective merchant organizations, in accordance with their specific policies. If an event is postponed or rescheduled, you must address your questions with the specific merchant organization for the specific event. Merchant Organizations who have their own policies will list such policies on their Merchant Organization page on the Website. In certain circumstances, the Company will refund your credit card or create an alternate ticket to a new event only if we are instructed to do so by the respective merchant organization.
When you receive your tickets, keep them in a safe place. Tickets cannot be replaced if they are lost, stolen, or damaged. Please note that direct sunlight and heat can damage some tickets.
The owner of the Website is based in the state of Indiana in the United States. We provide the Website for use only by persons located in the United States. We make no claims that the Website or any of its content is accessible or appropriate outside of the United States. Access to the Website may not be legal by certain persons or in certain countries. If you access the Website from outside the United States, you do so on your own initiative and are responsible for compliance with local laws.
20.Disclaimer of Warranties
You understand that we cannot and do not guarantee or warrant that files available for downloading from the internet or the Website will be free of viruses or other destructive code. You are responsible for implementing sufficient procedures and checkpoints to satisfy your particular requirements for anti-virus protection and accuracy of data input and output, and for maintaining a means external to our site for any reconstruction of any lost data. WE WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE CAUSED BY A DISTRIBUTED DENIAL-OF-SERVICE ATTACK, VIRUSES OR OTHER TECHNOLOGICALLY HARMFUL MATERIAL THAT MAY INFECT YOUR COMPUTER EQUIPMENT, COMPUTER PROGRAMS, DATA OR OTHER PROPRIETARY MATERIAL DUE TO YOUR USE OF THE WEBSITE OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE OR TO YOUR DOWNLOADING OF ANY MATERIAL POSTED ON IT, OR ON ANY WEBSITE LINKED TO IT.
YOUR USE OF THE WEBSITE, ITS CONTENT AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE IS AT YOUR OWN RISK. THE WEBSITE, ITS CONTENT AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. NEITHER THE COMPANY NOR ANY PERSON ASSOCIATED WITH THE COMPANY MAKES ANY WARRANTY OR REPRESENTATION WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY OR AVAILABILITY OF THE WEBSITE. WITHOUT LIMITING THE FOREGOING, NEITHER THE COMPANY NOR ANYONE ASSOCIATED WITH THE COMPANY REPRESENTS OR WARRANTS THAT THE WEBSITE, ITS CONTENT OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE WILL BE ACCURATE, RELIABLE, ERROR-FREE OR UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED, THAT OUR SITE OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS OR THAT THE WEBSITE OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE WILL OTHERWISE MEET YOUR NEEDS OR EXPECTATIONS.
THE COMPANY HEREBY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT AND FITNESS FOR PARTICULAR PURPOSE.
THE FOREGOING DOES NOT AFFECT ANY WARRANTIES WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.
THE COMPANY RESERVES THE RIGHT TO DISCONTINUE THE WEBSITE AT ANY TIME.THE COMPANY WILL NOT BE HELAD LIABLE FOR NETWORK, INTERNET, COMPUTER, HARDWARE, OR SOFTWARE PROGRAM MALFUNCTIONS, FAILURE, DELAYS, OR DIFFICULTIES WITH THE WEBSITE AT ANY TIME.
21.Limitation on Liability
IN NO EVENT WILL THE COMPANY, ITS AFFILIATES OR THEIR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS OR DIRECTORS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE WEBSITE, ANY WEBSITE LINKED TO IT, ANY CONTENT ON THE WEBSITE OR SUCH OTHER WEBSITE OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE OR SUCH OTHER WEBSITE, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO, PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, LOSS OF DATA, AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT OR OTHERWISE, EVEN IF FORESEEABLE.YOU UNDERSTAND AND AGREE THAT THE MAXIMUM AMOUNT THAT THE COMPANY CAN BE HELD LIABLE TO YOU UNDER ANY CIRCUMSTANCE IS THE AMOUNT THAT YOU PAID, IF ANY, FOR SERVICES PURCHASED THROUGH THE WEBSITE, AND IN NO CASE WILL THAT AMOUNT EXCEED $100.
THE COMPANY IS NOT RESPONSIBLE FOR ANY TYPOGRAPHICAL ERRORS OR OMISSIONS, NOR IS IT RESONSIBLE FOR ANY SUCH TYPOGRAPHICAL, TECHNICAL OR PRICING ERRORS LISTED ON THE WEBSITE.THE COMPANY IS NOT LIABLE FOR CHANGES IN EVENT DATES AND TIMES PRINTED ON THE FACE OF THE TICKETS.THE COMPANY IS NOT RESPONSIBLE FOR PROVIDING TRANSPORTATION OR REIMBURSEMENT OF TRAVEL-RELATED EXPENSES UNDER ANY CIRCUMSTANCES.IN ADDITION, THE COMPANY IS NOT RESPONSIBLE FOR ANY DELAY CAUSING YOU TO ARRIVE LATE OR MISS YOUR EVENT FOR ANY REASON.THE COMPANY IS NOT RESPONSIBLE FOR THE CONDITIONS OR THE ACTIONS OF THE CROWD AT ANY EVENT NOR IS THE COMPANY RESPONSIBLE FOR ANY CHANGES MADE AT THE VENUE INCLUDING, BUT NOT LIMITED TO, SEATING ARRANGEMENTS, STAGE SET-UP, OR VENUE CONDITIONS.
THE FOREGOING DOES NOT AFFECT ANY LIABILITY WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.
23.Governing Law and Jurisdiction
24.Limitation on Time to File Claims
25.Waiver and Severability
27.Your Comments and Concerns
The Website is owned by Emmis Publishing, L.P. or its affiliates, One EMMIS Plaza, 40 Monument Circle, Suite 100, Indianapolis, IN 46204, and is operated by Geo Ticket Portals, LLC, 148 E. Front Street, Traverse City, Michigan 49684.
All feedback, comments, requests for technical support, and other communications relating to the Website should be directed to the contact set forth below for this Website.
28.Website Contact Information:
To contact the Website, you may send communications to:
Emmis Publishing Marketing Department
40 Monument Circle, Suite 100
Indianapolis, Indiana 46204